UAI Labs Privacy Policy

Effective Date: 04.01.2025

UAI Labs (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://uai-labs.com/ (the “Site”) or otherwise interact with our services. By using the Site, you agree to the terms of this Privacy Policy. 

1. Overview

  1. Scope 
    This Privacy Policy applies to all personal information collected through our Site, as well as any related online platforms or services that link to or reference this Policy. 
  2. Third-Party Links 
    The Site may contain links to third-party websites or services. We do not control, and are not responsible for, the privacy practices of third parties. We encourage you to review their privacy policies before sharing your personal information. 
  3. Updates 
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting a prominent notice on the Site or via another communication channel. 

2. Information We Collect

We collect both personal information (i.e., data that can identify you as an individual) and non-personal information. The types of information we collect include:
  1. Contact Information
    • Name, email address, phone number, or other details you may provide when filling out forms or signing up for communications.
  2. Technical Data
    • IP address, browser type, operating system, device identifiers, and other technical information automatically collected when you visit the Site.
  3. Usage Data
    • Pages or screens you view, the dates and times of your visits, the links you click, and other information about your interactions with our Site.
  4. Cookies and Similar Technologies
    • Information collected through cookies, pixels, and similar tracking technologies (see Section 5 and 6 below).
  5. Other Information
    • Any other information you choose to provide us when you contact us directly or interact with our services in other ways.

3. How We Collect Your Information

We collect both personal information (i.e., data that can identify you as an individual) and non-personal information. The types of information we collect include:
  1. Direct Interactions
    • When you fill out a contact form, subscribe to a newsletter, request information, or otherwise provide personal data directly to us.
  2. Automated Technologies
    • Through cookies, server logs, and other similar technologies that capture usage data when you browse the Site.
  3. Third-Party Sources
    • We may receive information about you from third parties such as analytics providers (e.g., Google Analytics), advertising networks, or publicly available sources, where permitted by law.

4. Purposes for Processing Your Information

We use the collected information for various legitimate business purposes, including: 

  • Service Delivery: To respond to your inquiries, process transactions, and provide requested services. 
  • Communication: To send you updates, newsletters, or marketing communications that may be of interest to you (you can opt out at any time). 
  • Site Improvement: To monitor and analyze usage trends to improve our Site functionality and user experience. 
  • Security and Compliance: To maintain the safety and security of our Site, protect against illegal or fraudulent activity, comply with legal obligations, and enforce our policies and agreements. 

5. Cookies and Tracking Technologies

  1. What Are Cookies?
    • Cookies are small text files placed on your device to store data that can be recalled by a web server. We use both session cookies (expire when you close your browser) and persistent cookies (remain on your device for a set period).
  2. Why We Use Cookies
    • To remember your preferences and settings.
    • To analyze Site usage and performance.
    • To deliver targeted advertisements or marketing communications (if applicable).
  3. Your Choices
    • You can set your browser to refuse all or some cookies or to alert you when cookies are being used. If you disable or refuse cookies, please note that some parts of the Site may be less functional.

6. Third-Party Tools and Services

We use third-party services to enhance our website’s functionality, better understand user behavior, and improve our offerings. These services may collect personal or usage data as described below. Where applicable, we provide links to their respective privacy notices so you can learn more about their data practices and find instructions on how to opt out. 

6.1 HubSpot 

  • What It Does: HubSpot is a CRM, marketing automation, and analytics platform. We use HubSpot to manage form submissions, track user interactions, and conduct email marketing campaigns. 
  • Data Collected: Personal information (e.g., name, email address) you provide through forms; usage data such as pages visited and form completion rates. 
  • Use of Data: We use this information to communicate with you, personalize content, and improve our marketing strategies. 
  • Opt-Out: You can unsubscribe from our marketing emails at any time via the “unsubscribe” link in each email. For more information, see HubSpot’s Privacy Policy. 

6.2 Microsoft Clarity 

  • What It Does: Microsoft Clarity is a user behavior analytics tool that provides session replays and heatmaps. 
  • Data Collected: Mouse movements, clicks, scrolls, and general browser information (e.g., IP address). 
  • Use of Data: We use this information to understand how users navigate our Site and to optimize user experience. 
  • Opt-Out: You can disable or block cookies in your browser settings. Visit Microsoft’s Privacy Statement for more details.

6.3 Google Analytics 

  • What It Does: Google Analytics is a web analytics service that tracks and reports website traffic. 
  • Data Collected: IP address, browser type, referring/exit pages, and other usage metrics. 
  • Use of Data: We use this data to evaluate how users engage with the Site, compile reports on activity, and improve our content and performance. 
  • Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more info, see Google’s Privacy Policy. 

6.4 Google Search Console 

  • What It Does: Google Search Console helps us monitor our presence in Google Search results, analyze search traffic, and diagnose technical issues. 
  • Data Collected: Aggregated data about search queries, impressions, and clicks; does not typically store personal data that can identify an individual user. 
  • Use of Data: We use this information to improve our site’s visibility in search engines and address potential technical issues. 
  • Opt-Out: Not directly applicable because Search Console doesn’t collect personal data from your browser. You can manage your Google privacy settings via your Google account.

6.5 Elementor 

  • What It Does: Elementor is a website page builder plugin. It may use cookies or similar technologies to provide certain site-building functionalities. 
  • Data Collected: Typically limited to user interface settings, but may also collect IP addresses and other technical data if certain features are enabled. 
  • Use of Data: We use Elementor to build and customize pages on our website. 
  • Opt-Out: Disabling cookies in your browser may affect Elementor’s functions. Consult the Elementor Privacy Policy for more info. 

6.6 reCAPTCHA 

  • What It Does: Google reCAPTCHA is used to determine whether form submissions are made by a human or a bot, reducing spam and abuse. 
  • Data Collected: reCAPTCHA analyzes user behavior (mouse movements, IP address) to differentiate humans from bots. 
  • Use of Data: The data is used solely for spam and abuse detection. 
  • Opt-Out: If you do not want your data processed by Google reCAPTCHA, refrain from using our forms. See Google’s Privacy Policy for details. 

7. Legal Basis for Processing (GDPR Notice)

If you are located in the European Economic Area (EEA), we only process your personal information when we have a valid legal basis, including: 

  • Consent: You have given clear consent for us to process your personal data for a specific purpose. 
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, unless overridden by your data protection rights. 
  • Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. 
  • Legal Obligation: We need to comply with a legal or regulatory obligation. 

8. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share it in the following contexts:

  1. Service Providers
    • With trusted third-party vendors that help us operate our business and provide services (e.g., hosting providers, analytics services, marketing platforms). These parties are contractually obligated to protect your information.
  2. Business Transactions
    • In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business by another entity. Your information may be transferred as part of that transaction.
  3. Legal Compliance
    • When required to do so by law or if we believe disclosure is necessary to protect our rights, investigate fraud, or respond to government requests.

9. Data Retention

We keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once no longer needed, we will securely dispose of or anonymize your information. 

10. Security Measures

We employ industry-standard administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic data transmission can be guaranteed to be 100% secure, so we cannot fully ensure or warrant the security of any information you provide. 

11. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as: 

  • Access, Correction, and Deletion: You can request access to, correction of, or deletion of your personal data. 
  • Data Portability: You can request a copy of your personal data in a structured, machine-readable format. 
  • Withdraw Consent: If we rely on consent to process your personal data, you may withdraw that consent at any time. 
  • Opt-Out: You can opt out of marketing emails by following the “unsubscribe” instructions in those communications. 

To exercise these rights, please contact us at the details provided in Section 14. We will respond to your request in accordance with applicable laws.

12. International Data Transfers

If you are accessing our Site from outside the country where our servers are located, please note that your information may be transferred across international borders. We take steps to ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. 

13. Children’s Privacy

Our Site is not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal data from minors without parental consent. If you believe we have collected information about a minor, please contact us so that we can take appropriate action. 

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

  • Email: contact@uai-labs.com 
  • Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Uus-Kalamaja tn 19-14, 10415 

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you by posting the revised policy with a new “Effective Date” and, in some cases, we may provide additional notice (e.g., via email). Your continued use of the Site following the posting of changes indicates your acceptance of those changes. 

Thank you for trusting UAI Labs with your information. We are committed to maintaining the security and confidentiality of your Personal Data.