AI & Automation Discovery

UAI Labs helps portfolio companies discover where AI and automation can create measurable operational impact. 

AI transformation often fails when organisations move too quickly from idea to build. Without evidence, teams risk automating the wrong processes, investing in low-value use cases, or launching pilots that never scale. 

Powered by COMPASS, our discovery service uses the 3Ms — Process Mining, Task Mining, and Communications Mining — to understand how work actually happens across systems, teams, processes, and communication channels. 

What We Analyse 

  • Process flows and bottlenecks  
  • Manual tasks and repetitive user activity  
  • Emails, tickets, chats, and customer interactions  
  • Handoffs, delays, rework, and exceptions  
  • Hidden demand patterns and operational friction  
  • Suitability for automation, AI, or workflow redesign  

Key Outputs 

  • Build-ready use cases  
  • Go / no-go recommendations  
  • Quantified value case  
  • Automation and AI suitability assessment  
  • Current-state and future-state process view  
  • Delivery requirements and implementation path  

Why It Matters 

Discovery reduces execution risk. It ensures that only the strongest, most valuable, and most feasible opportunities move forward into delivery.